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Terms

Our terms and conditions

Terms Covering this Website

The following terms and conditions relate to your use of the First Response web Site.
By accessing the Site you are agreeing to the terms that appear below. In particular the Section headed Warranty and Liability contains important information about your rights and remedies.

Who We Are

The Site is owned and operated by First Response (Europe) Limited (‘us’ or ‘we’). First Response (Europe) is a Limited company registered in England and Wales with Companies House, Company Registration Number 07917007. If you have any questions or queries about this site or relating to these terms please use the relevant contact details set out on the contact page.

Content

The content of this site is licensed by the ‘Creative Commons – Attribution Non-Commercial 3.0′ license. Full details of this license are available here. You are free to copy, share, transmit and adapt the content but you must attribute the work to First Response, provide a link back to the homepage of this web site and you must protect it by the same license and provide a link to that license. You may not use the content of this site for commercial purposes. These conditions can be waived if you get permission from the copyright holder. Where the work or any of its elements is in the public domain under applicable law, that status is in no way affected by the license. In no way are any of the following rights affected by the license: Your fair dealing or fair use rights, or other applicable copyright exceptions and limitations; the author’s moral rights; rights other persons may have either in the work itself or in how the work is used, such as publicity or privacy rights.

Warranty and Liability

The content is only for general information and use and is provided on an ‘as is’ and an ‘as available’ basis. We take reasonable care to check the accuracy and completeness of the content prior to its publication on the site. However, because of the variety of sources from which we obtain the content and the nature of electronic distribution via the internet, we make no representations and give no warranties as to the accuracy, availability, completeness, merchantability or fitness for any particular purpose of the content.

We do not warrant that the content is virus-free or that the operation of the site will be uninterrupted or error free. Any content that you download to your computer or otherwise obtain through the site is at your own discretion. You will be solely responsible for any damage to your computer or any of your data that results from you downloading any of the content.

WE DO NOT ACCEPT ANY RESPONSIBILITY FOR ANY MISTAKES, ERRORS OR OTHER DEFICIENCIES IN THE SITE AND THE CONTENT AND DISCLAIM ALL LIABILITY IN RESPECT OF YOUR USE OF THE SITE AND THE CONTENT TO THE FULLEST EXTENT POSSIBLE IN EACH APPLICABLE JURISDICTION.

Notwithstanding the provisions of this section, our liability is not limited in the case of death or personal injury directly caused by our negligence.

Links to other Sites

The site may contain links or references to products, materials or web sites that are provided by independent third parties either directly or through frames. The availability of such third party material does not constitute any form of recommendation, endorsement or publication of such third party material by us. Any complaints that you have about the third party material should be taken up with the relevant third party.

Your Privacy

We take your privacy very seriously and aim to comply with the relevant provisions of UK data protection legislation. Any information given to us by you or collected by us during your use of the site is only used in accordance with the terms of our Privacy Policy Statement.

Privacy Policy

We use the information you provide about yourself when making a request only to fulfil that request. We do not share this information with outside parties, unless required to do so by law. We use return email addresses to answer the email we receive and to respond to requests for periodic email updates. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

If you wish to gain access to the information we have on file for you please send us an email at [email protected] and we will respond to you as soon as we can.

If at some point in the future there is a change to our Privacy Policy and/or practices that affect your personally identifiable information, we will notify you of the relevant changes either by either by email or by placing a notice on our website. Please read our Privacy Policy

GDPR Statement

To see what data we hold, how we process and delete data about you, please read our GDPR statement.

Products and Services

It may be possible for you to access via certain areas of this site or via other web sites operated by First Response (Europe) Limited to which this site is linked, the facility to purchase products and/or services. The purchase and use of such products and/or services will be subject to separate terms and conditions, and may require you to register with us or a third party.

Other Matters

If any provision of these terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of this notice, which shall remain in full force and effect.

Failure by either party to exercise any right or remedy under these terms does not constitute a waiver of that right or remedy.

These terms shall be governed by, and construed in accordance with, English law. You agree that the Courts of England shall have exclusive jurisdiction to settle any dispute that may arise out of, under, or in connection with these terms.

We may make changes to any part of the site or the content (including these terms) at any time. By using the site after the date of any change you are agreeing to the changes. If you do not agree to any changes you should not use the site after the date of the changes that you do not accept.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.